Occidental Ljubljana

Nice, new hotel, in a central location. Excellent breakfast. Comfortable beds.

Everything was good overall. The place was very clean, and most of the staff were very kind and helpful — they gave us extra blankets and helped us whenever we needed something. However, there was one middle-aged blonde woman at the reception who seemed to look down on us, which made us feel uncomfortable. There was also a payment issue — earlier we were told that the full amount had already been charged, but at checkout they said one night was missing and we had to pay it then. It wasn’t a problem to pay, but it caused stress and wasted our time while we were in a hurry. This is something the staff should have handled properly beforehand. Also, we didn’t like that the sink for washing hands was placed in the room instead of the bathroom, which made the space feel a bit cramped.

We stayed at Occidental Ljubljana in June 2025 for 3 nights. It was a last minute booking (we decided to leave Zagreb early and go to Ljubljana instead) – we literally booked it a couple hours before arriving. It’s a true hotel – which is different than many places you stay in Europe, but that’s not necessarily a bad thing. The receptionists (who I believe are there 24/7?) were very helpful and gave us some good suggestions on where to eat and go. The rooms were nice, modern, and clean…the A/C worked well and the beds were comfortable. The location was great – very close to the center of old town, but we never noticed any noise. It was also conveniently located in the same building as a Lidl, which made some grocery shopping very easy. The hotel also has its own private parking in the same building (it’s a public garage, but in a separate area you need a code for – just ask the front desk). It did cost extra, but was extremely convenient. Overall we would definitely stay at Occidental Ljubljana again.

My room (511) was large and lovely. Comfy bed and a lot of light. Giant terrace. Convenient central location. The staff were all very friendly and helpful.

The room was extra clean and tidy when we arrived and it looks like the staff cares for the facilities and keeps them in good condition. The bed was very comfortable and cozy. It was really quiet and we were able to sleep with no problems. And the breakfast was excellent and all the staff were really helpful and nice about everything.